Privacy Policy
At Positive Progress Coach, your privacy is important. This Privacy Policy outlines how personal information is collected, used, stored, and protected when you use this website or engage with our coaching services.
Personal Information We Collect
We may collect personal information including:
Name and contact details
Information provided through website forms
Booking and enquiry details
Transaction and payment information
Information shared during coaching sessions, meetings, or communications
Any other information voluntarily provided by you
This information may be collected through:
Website forms and bookings
Email communications
Coaching sessions or phone conversations
Website transactions or service registrations
How Your Information Is Used
Positive Progress Coach may use personal information to:
Provide coaching services or requested information
Process bookings, payments, and invoices
Respond to enquiries
Deliver programs, workshops, or coaching sessions
Send relevant updates or marketing communications (where consent has been given)
Improve services and website functionality
You may opt out of marketing communications at any time.
Sharing of Information
Your personal information will not be sold or shared with third parties except:
Where required to deliver services (such as approved coaches or service providers)
Where required by law
Where necessary to establish, exercise, or defend legal rights
Any third party receiving personal information must handle it in accordance with this Privacy Policy.
Data Security
Positive Progress Coach takes reasonable technical and organizational steps to protect your personal information from loss, misuse, or unauthorized access.
Information submitted through the website may be protected by encryption technology. Coaching records and client files are stored securely and may be retained for up to 12 months following the last service interaction, after which they may be securely deleted.
Terms and Conditions
Use of Website and Services
By accessing this website or participating in coaching sessions, workshops, or programs provided by Positive Progress Coach, you agree to the following terms and conditions.
If you do not agree with these terms, you should discontinue use of this website and services.
Website Content and Information
Every effort is made to ensure that the information on this website and within coaching materials is accurate and useful. However, all information is provided on an “as is” basis.
Positive Progress Coach makes no guarantee that:
Information will always be accurate or up to date
The website will always be available
The website will be free from technical errors, viruses, or bugs
Users are responsible for ensuring their own devices are protected when accessing the website.
Coaching Disclaimer
Coaching services provided by Positive Progress Coach are designed to support personal development, clarity, and structured progress.
Coaching services:
Are not psychological, medical, financial, or legal advice
Do not replace professional services in those fields
Are intended as educational and developmental support only
Clients remain responsible for decisions and actions taken following coaching sessions.
Limitation of Liability
To the fullest extent permitted by law, Positive Progress Coach will not be liable for any indirect, incidental, or consequential loss arising from:
Use of this website
Participation in coaching services
Reliance on information provided through coaching or website materials
This includes loss of income, business opportunities, data, or personal outcomes.
Nothing in these terms excludes liability that cannot legally be excluded under Australian law.
Intellectual Property
All materials provided on this website and within coaching programs — including text, frameworks, worksheets, and coaching tools — are the intellectual property of Positive Progress Coach, unless otherwise stated.
These materials may not be:
Reproduced
Distributed
Republished
Used for commercial purposes
without prior written permission.
Materials may only be used for personal, non-commercial use.
External Links
This website may contain links to external websites. These links are provided for convenience only.
Positive Progress Coach does not guarantee the accuracy, reliability, or content of third-party websites and is not responsible for their privacy practices.
Governing Law
These terms are governed by the laws of Australia.
Any disputes arising from the use of this website or coaching services will fall under the jurisdiction of the courts of Sydney, New South Wales.
Updates to This Policy
Positive Progress Coach may update this Privacy Policy and Terms & Conditions from time to time. Updates will take effect once published on this website.
Users are encouraged to review this page periodically.
Contact Information
If you have questions regarding this Privacy Policy or the handling of your personal information, please contact:
Positive Progress Coach
ABN: 70 453 408 353
📧 paul@positiveprogresscoach.com.au
📞 0421 095 095